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Disclosure Log
Contact Details
INFORMATION GOVERNANCE

Sharing Data

We legitimately share information with other organisations:

  • other Hospitals
  • GPs
  • Ambulance Service
  • Police
  • Social care
  • Care Homes & Hospices
  • Charities and voluntary services (e.g. Age UK)

and other companies if they are using it to perform public functions, or they are fulfilling a legislated obligation.

Systematic sharing of personal data will have appropriate controls and agreements in place with partner organisations to ensure they use the data only for legitimate and fair purposes, we call these Information Sharing Agreements.

Sharing Data With Private Companies

We do not share personal or sensitive information with private companies to use for their own means.

We will disclose information with a private company only if they are contracted to provide a service on our behalf or on behalf of another public authority.

We call this ‘data processing’ as these companies are only allowed to use the data within the strict parameters set out in an agreement which they must sign before being allowed access to the information.

For example, we may employ a private company to scan archived paper documents to convert the information to an electronic/digital record.  In these circumstances the organisation would be required to return the original paper information together with all electronic data once the task has been completed.

On occasions, the Trust receives requests to share information that do not fall within the scope outlined above for example, from an insurance company seeking confirmation of an injury. On these occasions, the information will only be shared with explicit consent from the patient or staff member concerned.

Outpatient Clinic Reminder Services/Friends & Family Feedback

The Trust would like to remind patients of outpatient appointment using SMS/Text/Landline.  This is to help patients avoid missing appointments and to request feedback on services and your care and treatment.  These services are provided by third-parties who are the subject of strict contractual arrangements and offered under the EU General Data Protection Regulations Article 6 (e) - Public Task, where the processing is necessary to perform a task in the public interest or for our official functions.

For any health data that may be shared, this is covered under the EU General Data Protection Regulations Article 9(2)(h) - the management of health or social care systems.

If you wish to opt out of either of these initiatives, please contact the appropriate department:

Outpatient Reminder services contact the Appointment Booking Centre on - 0161 419 1010

Friends & Family feedback please contact Patient & Customer Services on - 0161 419 5678.

Further details are available in the Trust`s  Patient Information Leaflet GEN101 v3