Visitor Information

We know how important it is for the patient’s general well-being to keep family and friends involved in their care.

Visitor Information

Welcome to Stepping Hill Hospital

We provide a variety of refreshment facilities, shops, toilets and children's play areas. Visitors to ward areas are asked to respect procedures or specific requests from staff. Visitors are asked to respect our Visiting Times.

Patient / Visitor Survey

We are currently producing a travel plan to support our staff, patients and visitors on their journeys to and from the hospital. This aims to help you save money, reduce carbon emissions, and improve your health.

To help inform the work, we would like to find out how you currently travel to the hospital, your preferences in terms of future travel choices, and what would help you to make those changes.

Please follow this link to a short travel survey which asks about your journey to the hospital; it will only take a few minutes of your time to complete. We need your input to help ensure we take the right actions to improve your journeys to your appointments or to visit family and friends who are receiving treatment in the hospital.

The survey will close on 27th November 2014 and can be accessed here.

Please take a few minutes to complete the survey. All information that you provide will be used in the strictest confidence.  

A guide to visiting hospital

  • It is not advisable to bring babies and young children into ward areas as they are more susceptible to contracting infection.
  • Please disinfect your hands and do not sit on the patient’s bed.
  • Visiting times are restricted in order to protect meal times, patient’s privacy and dignity, especially when personal hygiene needs are being attended to, and in order to ensure patient rest time.
  • Food items which require refrigeration must be brought to the attention of the nurse in charge of the ward, as strict guidelines are in force regarding this practice.
  • Cleanliness issues - please report any concerns to the nurse in charge.
  • Flowers - each patient is permitted one vase of flowers or pot plant only, due to issues relating to infection control and emergency procedures.
  • Please do not visit if you are suffering from a cold, flu, diarrhoea or vomiting, or any other infectious symptoms.

Refreshments

We are pleased to provide a wide range of hot and cold food, drinks and refreshments from our restaurant, cafe and shops throughout the site. Everyone is welcome to use these facilities.

Restaurant

Hot and cold meals, snacks, sandwiches and drinks
Opening hours, 8am - 5.45pm and 11.30pm - 1.30am 7 days a week
Breakfast 8am - 11am
Lunch 11.30am - 2pm
Afternoon meals 3.30pm - 5.45pm
Night service 11.30pm -1.30am

Take 5 cafe

Hot and cold sandwiches, snacks and drinks
The cafe is in the entrance to Oak House.
Opening hours, Monday - Friday 8am - 6pm

Shops

Take 5 shop

Hot and cold drinks, snacks, confectionery, newspapers and magazines
The shop is in Oak House main entrance.
Monday - Friday 8.30am - 7pm
Saturday - Sunday - 9am - 5pm

Outpatients A

Hot and cold drinks and snacks, confectionery, newspapers, gifts and magazines
Monday - Friday 9am - 4pm

Outpatients B

Hot and cold drinks and snacks, confectionery, newspapers, gifts and magazines
Monday - Friday 9am - 4pm

Sunshine café and shop

Hot and cold drinks and snacks, confectionery, newspapers, gifts and magazines
Main entrance to Women's Unit/Maternity
Monday - Friday 9am - 4pm

Toilets

Public toilets, including toilets for the disabled, are located in all outpatient departments. Baby changing facilities are available in Outpatients A. Please ask a member of staff if help is required.

Children's Play Areas

There are play areas with toys in all outpatient departments. For safety reasons, please ensure that your children are supervised at all times.

Free Wi-fi

We now offer a free Wi-fi service to patients and visitors to Stepping Hill Hospital. No usernames or passwords are required to connect, just check your smartphone wifi is enabled and select O2 Wifi from the network list. Next open your browser and follow the simple instructions. Your welcome page will then appear, and now you're connected.

Our free Wi-fi service is available at the following areas of Stepping Hill Hospital:

  • Bobby Moore Unit
  • Day Case Unit
  • Main resturant
  • Maternity Ground Floor (Reception Area)
  • Oak House Ground Floor
  • Outpatients A
  • Outpatients B
  • Take 5 Cafe 
  • Devonshire Centre (Dialstone Lane, Stockport)

No Smoking

There is a strict no smoking policy on all our sites.